When your
computer and printer are not connecting and your printer is showing available
icon on your company network or physically attached to your Mac, there are numerous
troubleshooting steps to discover the reason behind this issue. Once you
re-establish a connection to your Mac and verify that the printer drivers and
software have installed correctly, you can get back to your printing invoices, and
can print documents for business meetings and notices for employees about
important upcoming business events. If your printer remains offline, you can
use the following giving points to reset the printing system or take Offline
printer help from a reliable tech support company to get relevant solutions to add
the printer again.
First of all, check
connection between the printer and the
Mac.
Reset the printer
·
Reset
the printer to store values in the firmware. For this apply a power reset in
case your printer is not accepting communication from the Mac. http://printershelp.support
·
Ensure
the printer is idle, not making any sounds, before starting.
·
Turn
on the printer and disconnect the power cord from the rear of the printer.
·
Unplug
the power cord from the wall outlet.
·
Wait
for about least 60 seconds.
·
Plug
the power cord back into the wall outlet.
·
Now
reconnect the power cord to the rear of the printer.
·
If
the printer does not turn on by itself, press the Power button to revolve it
on.
·
If
your printer prints, then you are done.
·
If
the print jams again, continue to the next step.
Remove multiple printers from the
printer list
For hp
wireless printer offline problem remove multiple devices in the printers list,
and then remove extra. Search the Mac for Print and then click Print and Fax,
Print & Scan, or Printers and Scanners in the list of printers.
Find the printer names that match
your printer from the list of devices.
In case you hp
wireless printer is showing offline on your Mac device then remove all extra
printers from the list, and then click the minus button at the bottom of the
list and just leave one 'idle' printer in the list that matches your printer
criteria. By doing this if the printer prints, you can stop troubleshooting. Or
if the printer remains offline or displays an error, continue to the next step
and delete the existing print queue and add the printer. Now ensure your Mac is
connected to the Internet and click on your HP printer to select the name of
your printer from the Printer list, and then click Add to add your printer. By
applying these steps your printer will start working in an appropriate manner
again.
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